Refund Policy

At Easton, customer satisfaction is our top priority. We aim to ensure you are happy with every purchase and service. This Refund Policy outlines the terms and conditions regarding returns, cancellations, and refunds.

1. Eligibility for Refunds

To be eligible for a refund, you must meet the following criteria:

• The refund request is made within 7 days of purchase.
• The product/service has not been used, accessed, or downloaded.
• Proof of purchase (receipt or invoice) is provided.

2. Non-Refundable Items

Certain products and services are not eligible for refunds, including:

• Customized or personalized items
• Digital downloads or online services once accessed
• Promotional or discounted purchases
• Subscription-based services after the first use

3. Refund Process

If your request meets our refund eligibility, please follow these steps:

• Send an email to support@example.com with your order details and reason for refund.
• Our support team will review your request within 3–5 business days.
• If approved, the refund will be processed to your original payment method within 7–10 business days.

4. Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account or contact your credit card company. If you’ve done all this and still have not received your refund, please contact us at support@example.com.

5. Cancellations

Orders can be canceled within 24 hours of purchase if they haven’t been processed or shipped. Once an order is shipped or service work has begun, cancellations are not possible.

6. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with a new effective date.

7. Contact Us

If you have questions about our refund or cancellation policy, please contact us at:

• Email: info@expertenergyservices.com
• Phone: +1-888-254-3962